Privacy Policy

This Privacy Policy ("Policy") outlines how [REACH COMPANY P.C.] ("We," "Us," "Our") collects, uses, processes, and protects user data. By using the Reach Application ("App") and the website www.reach-app.co, you acknowledge and agree to the terms of this Policy.

REACH COMPANY P.C. is registered in the ATHENS CHAMBER OF COMMERCE & INDUSTRY with a GEMI no. 172382001000 and VAT no. EL802219880 and is Headquartered at SOLONOS 53 KAI SINA, KOLONAKI, ATHINAION / ATTIKIS, 10672

1. Types of Data Collected

We currently do not collect certain types of data, but we may do so in the future to improve network expansion.

2. Purpose of Data Collection

We may collect additional data at certain points to enhance network expansion capabilities.

3. Third-Party Services

We utilize services provided by Google Cloud EMEA Limited, Meta Platforms Ireland Ltd, Stripe Technology Europe, Limited ("Stripe PSP") as payment processors, Twilio Ireland Limited as our SMS provided, the Rocket Science Group, LLC as our e-mail management service and Wrapp S.A. as our invoice management software. We strictly limit the data provided to these services to what is absolutely necessary.

4. Retention Periods

User data is retained for a minimum of 5 years.

5. Data Security Measures

We implement rigorous processes to safeguard user data. While we take every precaution, please be aware that no method of transmission over the internet or electronic storage is fully secure.

6. Data Deletion and Anonymization

Upon a user's request for data deletion, we will do so within 60 days.

7. Data Subject Rights

Users can exercise their rights by contacting us at support@reach-app.co

Under the GDPR - Regulation (EU) 2016/679, you have the following rights:

  • The right to be informed

  • The right of access

  • The right to rectification

  • The right to erasure

  • The right to restrict processing

  • The right to data portability

  • The right to object

  • Rights in relation to automated decision-making and profiling

8. International Data Transfers

We do not knowingly transfer any data outside the EU. However, our partners may use data centers located outside EU jurisdiction.

9. Children's Data

We may cross-examine the data provided with META to ensure compliance with regulations related to children's data.

10. Updates to Privacy Policy

Users can always find the updated version of our privacy policy on our website. Additionally, we may notify users of updates within the application downloaded from Apple App Store and Google Play Store.

11. GDPR Compliance

[REACH COMPANY P.C.] is committed to complying with the General Data Protection Regulation (GDPR) as set forth by the European Union regarding the collection, use, and retention of personal data from European Union member countries. If you are located within the European Union and choose to use our services or provide your information to us, the information may be transferred to countries outside the European Union and you consent to such transfer. By providing your information, you consent to any transfer and processing in accordance with this Privacy Policy.

Contact Information: For inquiries, concerns, or requests related to data protection, contact us at support@reach-app.co

1. Types of Data Collected

We currently do not collect certain types of data, but we may do so in the future to improve network expansion.

2. Purpose of Data Collection

We may collect additional data at certain points to enhance network expansion capabilities.

3. Third-Party Services

We utilize services provided by Google Cloud EMEA Limited, Meta Platforms Ireland Ltd, Stripe Technology Europe, Limited ("Stripe PSP") as payment processors, and Wrapp S.A. as our invoice management software. We strictly limit the data provided to these services to what is absolutely necessary.

4. Retention Periods

User data is retained for a minimum of 5 years.

5. Data Security Measures

We implement rigorous processes to safeguard user data. While we take every precaution, please be aware that no method of transmission over the internet or electronic storage is fully secure.

6. Data Deletion and Anonymization

Upon a user's request for data deletion, we will do so within 60 days.

7. Data Subject Rights

Users can exercise their rights by contacting us at support@reach-app.co

Under the GDPR - Regulation (EU) 2016/679, you have the following rights:

  • The right to be informed

  • The right of access

  • The right to rectification

  • The right to erasure

  • The right to restrict processing

  • The right to data portability

  • The right to object

  • Rights in relation to automated decision-making and profiling

8. International Data Transfers

We do not knowingly transfer any data outside the EU. However, our partners may use data centers located outside EU jurisdiction.

9. Children's Data

We may cross-examine the data provided with META to ensure compliance with regulations related to children's data.

10. Updates to Privacy Policy

Users can always find the updated version of our privacy policy on our website. Additionally, we may notify users of updates within the application downloaded from Apple App Store and Google Play Store.

11. GDPR Compliance

[REACH COMPANY P.C.] is committed to complying with the General Data Protection Regulation (GDPR) as set forth by the European Union regarding the collection, use, and retention of personal data from European Union member countries. If you are located within the European Union and choose to use our services or provide your information to us, the information may be transferred to countries outside the European Union and you consent to such transfer. By providing your information, you consent to any transfer and processing in accordance with this Privacy Policy.

Contact Information: For inquiries, concerns, or requests related to data protection, contact us at support@reach-app.co

Updated on March 6th, 2023