Legal Documents

The Terms & Conditions and the Privacy Policy that govern your use of REACH. Last updated 21 April 2026.

Terms & Conditions

  1. 01

    Acceptance of terms

    By accessing or using the Reach application and website you accept these Terms. Continued use after any change constitutes acceptance of the modified Terms. The platform is operated by REACH TECHNOLOGIES OPERATIONS EUROPE Single Member P.C., registered in Greece (GEMI no. 187449403000, VAT no. EL803015684), at 75 Thessalonikis Street, Moschato, Attica, Greece.

  2. 02

    Access levels

    The app provides registered, verified, onboarded and reviewed access tiers, each unlocking different capabilities as you progress through them.

  3. 03

    Access process

    Register by email, Google or Apple, complete verification, follow the onboarding steps, and submit an application for review to gain full access.

  4. 04

    Functionality

    The app is organised around a Homepage, a Profile and a Settings area, where you discover invitations, manage your presence and control your account.

  5. 05

    User responsibilities

    You must provide accurate information and comply with all applicable laws when using the platform.

  6. 06

    User conduct

    Interact respectfully and follow the community guidelines at all times. Offering non-existent invitations, impersonation, harassment, explicit content and illegal activity are prohibited.

  7. 07

    Intellectual property

    All content within the App is owned by REACH TECHNOLOGIES INCORPORATED and may not be used without permission.

  8. 08

    Liability and disclaimers

    REACH disclaims responsibility for promotion quality, member conduct and attendance guarantees. Liability is limited to the extent permitted by law.

  9. 09

    Indemnification

    You agree to indemnify REACH from claims arising out of your use of the app.

  10. 10

    Booking policy

    Venues set the requirements for an invitation, but cannot mandate the use of a member's social media. Deliverables specify the content required, such as Instagram Stories, Posts or Reels and TikTok, with geo-tagging and a venue mention typically required.

    Invitations may be created up to 364 days in advance and become visible to members in the days before the event. Invitations are confirmed 24 hours before the date by the Venue; members may cancel up to 6 hours before. Cancellations for genuine, documented extenuating circumstances are accepted.

  11. 11

    Attendance and disputes

    Members must behave respectfully in stores and follow store rules. Missing a confirmed invitation results in a strike; accumulated strikes lead to an account freeze or a lifetime ban. Impersonating a Member results in an immediate lifetime ban for both individuals. Prostitution on the platform is strictly prohibited.

  12. 12

    Non-circumvention

    Service providers may not solicit members outside the platform for one year following termination.

  13. 13

    Modifications and termination

    REACH may modify these Terms at any time, and may suspend or terminate access without notice. Continued use after changes indicates acceptance.

  14. 14

    Governing law

    These Terms are governed by the laws of the Hellenic Republic, and disputes are subject to the jurisdiction of the courts of Athens.

Privacy Policy

  1. 01

    Who we are

    The Reach application and website are operated by REACH TECHNOLOGIES OPERATIONS EUROPE Single Member P.C., registered in Greece (GEMI no. 187449403000, VAT no. EL803015684), at 75 Thessalonikis Street, Moschato, Attica, Greece.

  2. 02

    Data we collect

    Information you provide during onboarding, name, email address, age, gender, profile picture, Instagram handle and anything else you share, together with data collected automatically, including device information, IP address, app interactions and engagement activity.

  3. 03

    How we use your data

    To provide and improve our services, manage your account, match Members with Businesses, send communications related to your use of the platform, ensure platform safety and compliance, and fulfil our legal obligations.

  4. 04

    Communications

    Transactional emails, essential updates about your account, security notifications and important changes, are mandatory. Engagement and marketing emails are optional: unsubscribe via the link in every email, or adjust your communication preferences in your profile settings.

  5. 05

    Third-party services

    We rely on trusted processors to run the service: Google Cloud EMEA Limited, Meta Platforms Ireland Ltd, Stripe Technology Europe Limited, Wrapp S.A., and East West International Marketing Ltd. (CreatorDB). Data shared is limited to what each processor needs.

  6. 06

    International transfers

    All personal data is stored and processed within the European Union. Our U.S. parent company, REACH TECHNOLOGIES INCORPORATED (the group's intellectual-property holding company), receives only strictly anonymised and aggregated statistical information that cannot identify you, and holds no GDPR controller status.

  7. 07

    Data security

    We apply rigorous processes to safeguard user data. No method of transmission over the internet or electronic storage is fully secure, but we work to protect your information at every step.

  8. 08

    Your rights

    Under the GDPR you have the right to be informed, the right of access, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, the right to object, and rights relating to automated decision-making.

  9. 09

    Children's data

    We cross-examine data with Meta to help ensure compliance with the regulations protecting minors' information.

  10. 10

    Data retention & deletion

    User data is retained for a minimum of 5 years. You can request deletion at any time, and we action it within 60 days.

  11. 11

    Updates to this policy

    When this policy changes, the updated version is published on the website and announced through app notifications.

  12. 12

    Contact

    For any privacy question or to exercise your rights, contact us at support@reach-app.co.