Support

Frequently asked questions

1. 01

   What is REACH?

   REACH is the Influence Exchange. It turns any business into a place creators want to be: businesses offer a product or service, verified creators visit and post content that tags the brand, and everything is tracked end to end.

2. 02

   Who can join as a creator?

   Creators apply in the app and are vetted and scored with our Influence Quality Score (IQS), which looks at engagement quality, audience growth, suspicious followers and brand safety, rather than follower count alone.

3. 03

   How do creators get paid?

   Through barter and cash collaborations, all from one app, hotels, restaurants, wellness, PR packages, events and paid collaborations. On barter, REACH automatically matches the content asked of a creator to their following and the value of the offer.

4. 04

   What does a business get?

   Verified creators visiting and posting about your brand, automatic value matching, control from your phone, a clear report every month, and creators matched to your audience and vertical, at a fraction of the cost of doing it by hand.

5. 05

   Where do I get the apps?

   Both apps are free on the App Store: creators download REACH: Creators' World, and businesses download the new REACH Business app to create offers, approve creators and track every visit.

6. 06

   Where is REACH available?

   REACH is live in Greece and Cyprus, with Spain and the USA coming soon.

7. 07

   How do I delete my data?

   You can request deletion at any time and we action it within 60 days. See the Privacy Policy for the full detail, or email us and we will help.

8. 08

   I have a different question.

   For anything not covered here, email our team at support@reach-app.co and we will get back to you.